ECM
ECM™ (Enrollment Channel Management) is a single solution that captures Medicare Advantage member enrollment in every way that CMS regulations permit.
This includes paper applications, websites and consumer-facing portals, faxes, telephonic enrollments, and more.
ECM™ is the single source for your plan's enrollment application intake processes, eliminating the need for multiple vendors and creating a unified and branded member experience across your enrollment channels.
Features
Customizable Enrollment Forms Tailored
to Each Sales Channel, including:
to Each Sales Channel, including:
- Call Centers
- Field Agents & Brokers
- Public-Facing Websites & Portals
- Hard Copy Processing
- Faxed Applications
Compliance
CMS-Required Data Validation
for all Electronic Submissions
for all Electronic Submissions
Real-Time Data Sync with CRM for
Data Continuity & Reporting
Data Continuity & Reporting
Logged Transaction Details
for Audit Purposes
for Audit Purposes
“The automation and accuracy that Cavulus ECM created between our Sales and Membership Operations allowed us to reduce overtime by 65% last AEP”
Contact Us
We help MA organizations around the country achieve their strategic goals. How can we help you?
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